Small and medium-sized enterprises (SMEs) play a critical role in driving innovations and creating value for society. Yet, SMEs are also particularly vulnerable in times of crisis, in part because of their newness and smallness. This study provides insights into how Covid-19 triggered transformative responses in the business model of SMEs producing responsible innovation in health and social care. A multilevel approach to business model challenges can help entrepreneurs be better prepared for what may remain a challenging entrepreneurial journey.
Silva, H., Lehoux, P., Sabio, R. (2023). Challenges to responsible value creation during the Covid-19 pandemic: A multiple case study on SMEs’ transformative responses. Journal of the Knowledge Economy.